submit medical expenses - AG Insurance hospitalization

submit-medical-expenses

Report your hospital admission in advance

Send in your expenses via MyAG Employee Benefits

Or open the MyAG Employee Benefits app on your smartphone.

More info

Or open the AG Health app on your smartphone.
More info

Don't have access to MyAG Employee Benefits yet?

Register in a flash with your contract number!
For my hospitalisation insurance, I have:

a corporate-sponsored plan

a sector-wide plan

individual coverage via a broker or bank

Do you have hospitalisation insurance through your employer?

We'll walk you through the registration process:

GO TO MYAG EMPLOYEE BENEFITS

Download the AG Health app

Reimbursement of medical expenses

You can then use the online form to claim back your medical expenses.

GO TO THE ONLINE FORM

Request a refund for medical expenses

You do not need to fill out a paper form if you send in your medical expenses online.

Your Healthcare forms

Already received an invitation to register on MyAG Employee Benefits?

If this is the case, register right away and send in your medical expenses via MyAG Employee Benefits or the AG Health App.

Yes, I have received an invitation.

We'll walk you through the registration process:

GO TO MYAG EMPLOYEE BENEFITS

Download the AG Health app

No, I have not received an invitation.

You can then use the online form to claim back your medical expenses.

GO TO THE ONLINE FORM

Request a refund for medical expenses

You do not need to fill out a paper form if you send in your medical expenses online.

Your Healthcare forms

I know my contract number

Send in your medical expenses via the Medi-Assistance website.

REPORT MY ADMISSION ONLINE

Where do I find my contract number?

On the front side of your Medi-Assistance-card

On my premium notice

I don't know my contract number.

Claim back your medical expenses via the online form.

GO TO THE ONLINE FORM

Request a refund for medical expenses

You do not need to fill out a paper form if you send in your medical expenses online.

Your Healthcare forms

FAQs

What is the coverage period for my pre-admission and post-discharge medical expenses?

Depending on your contract, the coverage period is 1 or 2 months before hospital admission and 3 or 6 months after.
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Which medical expenses are eligible for reimbursement?

Outpatient care is reimbursed within a certain period before and after hospital admission provided that the INAMI recognises these costs and they are directly associated with the cause for admission.

How do I claim back my medical expenses?

Scan your medical costs invoices or take a clear photo and send them (ideally as a PDF) in the AG Health app, through MyAG Employee Benefits, at www.ag.be/hospi or by post.
Read more

Can I claim for medical expenses for my family members?

You can claim for medical expenses for all family members insured through your contract, as long as they have activated their card. Read more

Do I need to send in the original documents?

We don't generally need you to send us the original documents.

When do I need to send in my medical expenses?

The statutory deadline to send us medical bills related to your hospital admission is 3 years. But don't wait until the last minute!. Read more

What is critical illness coverage all about?

Your hospital plan with AG reimburses the costs for treatment of a serious illness all year round, even if you are not admitted to hospital.