Report your medical expenses related to your hospital stay or outpatient care.
You can report the costs of your hospital stay quickly and easily in My Global Benefits.
If you recently had to go to the doctor, dentist or a specialist or if you just obtained prescription drugs for the flu and this was not related to a hospital stay, your hospitalisation insurance will not reimburse the costs of this. Outpatient care insurance does cover this, however. Your employer can arrange this cover for you. Your medical expenses will then be reimbursed all year round.
Select the situation that applies to you:
There are 3 types of costs:
AG Employee Benefits will need to receive electronic proof of costs immediately and will reimburse you as soon as possible.
All other expenses can be submitted through My GB or the AG Health app.
To register on My Global Benefits, you must:
If you don't have an itsme account or an eID reader
You can also register with a security code that will be sent by post a few days later.
To use the app on your smartphone:
Download the AG Health app
Create a secure profile with or a security code that you will receive by post a few days later.
Scan the proof of your costs and submit them online using the webform below. Be sure to include the correct account number and contract number for your Medi-Assistance Card.
You can report your hospital stay expenses through the secure My Global Benefits platform or the AG Health app.
If you have an outpatient care insurance plan, you can forward your expenses throughout the year through My Global Benefits or the AG Health app.
Or open the app on your smartphone
Scan the proof of your costs and submit them online using the webform below. Be sure to mention the correct account number and the contract number that you will find on correspondence with AG.
Don't know whether you have access to My Global Benefits or the AG Health app? Wondering whether you already have a card? Be sure to check out our answers in the frequently asked questions.
Having trouble logging in to My Global Benefits or the AG Health app?
We're here from Monday to Friday, 8 a.m. to 6 p.m.
stay insured through your employer/sector
We're here from Monday to Friday, 8 a.m. to 4.45 p.m.
Don't have a My Healthcare Card?
This can be either a physical card or a digital card in the AG Health app.