Save all receipts for medical services and treatment associated with your hospital stay, included expenses incurrred after your were discharged ("outpatient expenses").
The procedure for refunding your medical expenses will vary depending on your insurance.
With assistance abroad
- During your hospital stay
With our third-party payer agreement, your hospital bill will be sent to our assistance provider and settled with the hospital directly. You will receive a statement shortly after: any non-covered costs will be deducted from your refund for post-discharge care.
Once you've been released from the hospital, you may require additional treatment to support your recovery, whether in Belgium or abroad.
Your hospital plan covers medical treatment and services for a period of time after you've been discharged. Depending on the type of plan you have, this period is either 3 or 6 months. Be sure to save all hospital bills, doctors' bills and pharmacy receipts!
- Send all expenses incurred outside of Belgium to our assistance provider:
Inter Partner Assistance
166 avenue Louise box 1
For medical expenses made in Belgium, you can submit your receipts to AG Insurance for reimbursement via the web form, by e-mail or by ordinary mail (see Step 3).
Without assistance abroad
A minority of hospitalisation insurances through AG Insurance does not provide assistance abroad. In that case, however, your hospital bill will be sent to your home by ordinary mail. Feel free to forward us this bill along with other receipts for medical expenses, whether incurred during or after your hospital stay (see Step 3).
Tip: Your Sickness Fund can provide you with an inemised statement of your medical treatments and services.